Consumer Complaints: blogs and guides
14 guides on consumer complaints, written for people dealing with the problem now.
Filing a Consumer Complaint Online on e-Jagriti
How to file a consumer complaint online on e-Jagriti: registration, the papers to upload, the fee, scrutiny objections and what happens after you submit.
Which Consumer Commission? Pecuniary Limits Explained
Which consumer commission hears your complaint: the ₹50 lakh and ₹2 crore limits, and how the value paid is counted for flats, insurance policies and cars.
Insurance Claim Rejected: Ombudsman or Consumer Commission
What to do when an insurer rejects your claim: the grievance step, when the Insurance Ombudsman is the better route, and when to go to the consumer commission.
Health Insurance Claim Denied for Pre-Existing Disease
When a health insurer can and cannot reject a claim for pre-existing disease: the 36-month rules, the 5-year moratorium, non-disclosure and how to answer the rejection.
Medical Negligence Complaint Against a Hospital or Doctor
How to file a medical negligence complaint against a hospital or doctor: records, expert opinion, the right consumer commission, compensation and the criminal route.
Defective Car or Two-Wheeler: Consumer Remedies
What to do when a new car, bike or scooter keeps failing: job cards, warranty refusals, dealer versus manufacturer, replacement or refund, and the consumer commission.
Online Shopping Refund Not Received: Complaint Against an E-Commerce Platform
Refund stuck after a return or cancellation? How the E-Commerce Rules work, who is liable, how to escalate, and when to file a consumer complaint online.
Bank Deficiency in Service: When to Go to Consumer Court
When a bank's lapse, from an unauthorised debit to lost title deeds or a locker theft, belongs in the consumer court, and when the RBI Ombudsman fits better.
Coaching or College Fee Refund Through Consumer Court
When a coaching centre, edtech platform or private college refuses to return fees, how a consumer complaint works, what refund to expect and where colleges differ.
The Two-Year Limit for Consumer Complaints and Condonation of Delay
How the two-year limit under section 69 is counted, when the clock starts for insurance, flats, hospitals and refunds, and how to ask a commission to excuse delay.
Appeal Against a District Consumer Commission Order
How to appeal a District Consumer Commission order to the State Commission: the 45 days, the 50 percent deposit, stay of the order, grounds that work and what comes after.
Enforcing a Consumer Commission Order That Is Not Obeyed
Won your consumer case but the company has not paid? How execution under Section 71 and the Section 72 penalty work, step by step, with the papers you need.
Flight Cancellation, Lost Baggage and Travel Refunds
What airlines owe you under DGCA rules for cancellations, delays and denied boarding, how the 2026 refund rules work, and how to claim for lost baggage.
Misleading Advertisements and Complaints to the CCPA
How to report a misleading advertisement to the Central Consumer Protection Authority, what it can do, and when a consumer complaint gets you your money back instead.